Generally, whenever you make a purchase as a ‘Consumer’ from a ‘Trader’, the Consumer Rights Act 2015 (‘CRA’) will apply (provided the purchase was after October 2015).
It is designed to strengthen, enhance and protect the rights of Consumers where products and services are defective. Coupled with reliable legal advice, it is important to understand its
provisions when you are considering taking action – the core provisions are set out on the attached for ease of reference. Download your copy of the Consumer Rights Act 2015 fact sheet here Consumer Rights Act 2015.
